Frequently Asked Questions
Everything you need to know about shopping with Arkray India
How long does shipping take within India?
We typically process orders within 24-48 hours. Depending on your location, delivery usually takes between 3 to 7 business days across India.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for all unworn items with original tags intact. You can initiate a request through our returns portal on the website.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our specific garment dimensions to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
Can I cancel or modify my order after placing it?
Orders can be modified or cancelled within 2 hours of placement. Once the order has been processed for shipping, we are unable to make further changes.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, due to different monitor settings and lighting, slight variations in color may occur.